Appreciative Inquiry is an organizational development and change management approach that focuses on identifying the positive aspects of an organization or system rather than its weaknesses or problems. It was developed by David Cooperrider and Suresh Srivastva in the 1980s at Case Western Reserve University in the United States. Initially used in organizational development and change...
The AAA Global Strategy is a business strategy that offers a structured approach to international expansion and value creation. The model was developed by Pankaj Ghemawat, a global strategist and professor at New York University. It includes three key approaches to global value creation: Adaptation, Aggregation, and Arbitrage. Main Benefits of The “AAA” Global...
The Innovation Value Chain is an innovation process utilized by businesses, comprising a series of interconnected stages, including idea generation, development, and implementation. Each phase transforms conceptual ideas into tangible products or services by defining their features, functionalities, and specifications. Main Benefits of the Innovation Value Chain The Innovation Value Chain serves as a...
Kotter’s 8-Step Change Model is a framework for organizations to plan, implement, and sustain change initiatives effectively. The Model was developed by John P. Kotter, a Harvard Business School professor, to help leaders successfully implement organizational change. Main Benefits of Kotter’s 8-Step Change Model Kotter’s 8-Step Change Model provides a structured and systematic approach...
The MEDDIC Framework is a sales qualification methodology used to qualify and manage sales opportunities in a structured way. Dick Dunkel and Jack Napoli developed MEDDIC in the early 1990s. The framework has since been widely adopted by organizations seeking a systematic approach to assessing and prioritizing potential deals in the sales process. MEDDIC is...
The CHAMP Framework is an approach to customer-centric selling that assesses and prioritizes potential leads, placing the customer’s requirements at the forefront. Invented to empower sales processes, CHAMP stands for challenges, authority, money, and prioritization and reflects a commitment to uncovering the important aspects of a prospect’s profile. Main Benefits of The CHAMP Framework...
The Nadler-Tushman Congruence Model is an organizational diagnostic tool designed to provide a holistic analysis of an organization’s effectiveness by examining alignment (congruence) between its various components. It was created by David A. Nadler and Michael L. Tushman in the 1980s. Main Benefits of The Nadler-Tushman Congruence Model The Nadler-Tushman Congruence Model provides a...
The Delta Model is a strategic management framework designed to create a strong connection between a company and its customers and complementors. Arnoldo Hax and Dean Wilde introduced the Model in the 1990s. Main Benefits of The DELTA Model The DELTA Model emphasizes the importance of understanding and meeting customer needs and building relationships...
The HEART Framework is an approach for measuring and improving the user experience (UX) of products or services. It provides a structured methodology for organizations to assess various dimensions of user satisfaction and engagement. HEART stands for Happiness, Engagement, Adoption, Retention, and Task Success. Main Benefits of The HEART Framework The HEART Framework allows...
The ESSO Business Model, introduced by Michael Lim of Bangor University, stands as a strategic business model designed to provide a comprehensive understanding of the business environment and guide decision-making across various facets of an organization. It is a four-building-block framework that starts with a thorough analysis of the market environment and extends to the...
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